Vehicle and Product Track

Vehicle Tracking

VeTrac – Vehicle Tracking Management Software System is designed for an organization dealing in aftersales (service) of automobile vehicles or, any other equipment and machinery which go through different stages of service and repair in a workshop. It is a Windows based as well as a Web based software. It can help the organization effectively monitoring the servicing of vehicles and equipment in the workshop which in turn will provide better service to their customer thereby increasing customer loyalty, which results in higher productivity. The VeTrac software package offers a complete management on tracking of vehicles which are received by the workshop for service and repairs.

Vehicle Tracking Software system – VeTrac is for managing the track of vehicles or equipment which have been received in the service and repair workshop. It helps user check the turnaround time for repair of a vehicle and equipment from its entry into the workshop till its delivery. VeTrac also provides for monitoring of certain activity/ operations that is carried out on a vehicle in the workshop, for mechanical, example, washing, final inspection etc. Mechanic efficiency by way of re-works on the vehicle due to sending back of the vehicle from final inspection stage to the shop floor (repair area), can be evaluated with the help of VeTrac software.

VeTrac has been developed by Iterate using ASP. Net and it is supported on MS SQL database as back end. The system provides for printing of bar code stickers for job number once the bar code printer is attached to the computer system on which the VeTrac software is installed. Once the bar code stickers are printed, they can be affixed on the Repair Order of the vehicle. These affixed bar coded stickers can be used for scanning at stages of activity where scanners have been installed. Incase user does not print the barcoded stickers which are used for scanning, then they can use the keyboard to enter status of stages into the system in place of scanning.

Entry into the Vehicle Tracking system can be made at the gate for vehicles which enter the workshop for service/ repair. At the time of leaving the workshop, the entry at gate can be done. This will ensure that the vehicle is tracked right from the time it enters the workshop till it is driven out of it.

Vehicles to be made ready, as per the committed time of vehicle readiness and delivery, can be easily checked from this system. It will help user in ensuring that the vehicle is ready before the customer visit to collect their vehicle.

The VeTrac system helps customers know their vehicle’s repair status without any manual intervention. Online vehicle repair status gets displayed on a LCD Display Board, which would be available at the Customer lounge or Front Office. The repair status is displayed for various repair stages of the vehicle or equipment servicing like Vehicle/ Equipment Entry, Repair Order Opening, Work In Progress, Washing, Final Inspection and Billing.

MIS Reports available in the VeTRAC Software help monitor the efficiency of Service Advisors and Mechanics. Certain Time Tracking reports are also available in the Software to monitor efficiency.

The modules available in VeTrac are as follows:

  • Bar Code Printing
  • VeTrac Stages Management
  • SMS Generation
  • Visual Display

The features available in each of the above modules are stated below.

Bar Code Printing

  • BarCode Label Printing

VeTrac Stages (activity) Management

  • Mapping of Demanded Repairs master
  • Master Entry of different stages of repair
  • Entry Gate Entry - Entry of vehicle / equipment for repair
  • Update of stages at which the work starts
  • Update the stage at which the work ends
  • Exit Gate entry
  • Exit of vehicle/ equipment without repairs (on approval basis only)

SMS Generation

SMS can be generated only if the SMS Engine software developed by IIPL has been implemented b the client. SMS Engine software is interfaced with the VeTrac software. If the customer wants to send SMS at the stage of VeTrac then customer can procure the SMS Engine software and use it in conjunction with the VeTrac software. SMS activities are internally triggered between VeTrac and SMS Engine software. SMS can be sent to vehicle customer at any stage of vehicle tracking. For example at the entry of vehicle a welcome SMS can be sent to the vehicle customer. Similarly when the vehicle is ready after final inspection, a vehicle ready SMS can be sent to the vehicle customer.

  • Create SMS template
  • Trigger setting of SMS sending

Visual Display

The visual display of the VeTrac software can be used at the front office or customer lounge of the workshop through LCD projection screen. Vehicle customers at the customer lounge can view the stage at which their vehicle is under repair/ service. This will help them have update on the vehicle repair progress and they may not be required to interact with the front office staff.

1. The product is Web based and the license to this product is sold client based per computer web server

2. The license fee is a one time license fee for the product

3. Thereafter Annual Maintenance Contract is available for annual support.

4. The warranty is for 6 months from the date of sale

5. The product supports up to 100 users depending upon the client hardware infrastructure and the database and other supporting software (Windows) etc procured and installed by the client on their server

Iterate has provided VeTrac System to dealers of General Motors in India and is being used by more than 50 dealer locations and it is being used by them in their operations for past 3 years

Product Support

Iterate provides Support on this product is provided through

  • Installation Training at the time of installation of the software
  • Remote Login Support from IIPL Office
  • Email/ NetChat and telephonic interaction
  • On Site visit support (at client request)
  • Handholding training and support (at client request)