Short Message Service Engine
SMS Engine has been developed by Iterate using ASP. Net and it is supported on MS SQL database as back end. The system needs to be configured with an SMS pack which is provided by the Service Provider. The man effort for configuring the SMS Engine with the SMS pack will depend upon the service pack taken by the client.
SMS Engine Software System – is designed for an organization dealing in any type of service to their client by way of sales or service. It is a Windows based as well as Web based software. Depending upon their requirement, the client can opt for a windows based or a web based SMS Engine software. It helps the organization in increasing productivity and provides better service to their customer by remaining in regular touch with their customer base. The SMS Engine software package offers a complete management on SMS sent to the clients. It also has a provision for handling the NDNC registered numbers, which can be checked online or through file down load database available from NDNC registry. NDNC is for Do Not Disturb registry where mobile users who do not wish to have commercial SMS register themselves.
SMS Engine Software System – SMS Engine is for managing SMS that need to be sent to the clients. User can send SMS to their client as and when required. They need to have an SMS pack from service provider which would be used for sending the SMS using the SMS Engine. SMS can be loaded onto the computer system which needs to be connected to the internet. User can send SMS using the internet transmit option or use a GSM device (modem) for sending the SMS.
SMS can be of following types:
- regular basis SMS
- activity (transaction) basis SMS
- any specific occasion (broadcast) basis SMS
SMS can also be classified as Commercial SMS or Service SMS.
SMS Engine has been developed by Iterate using ASP. Net and it is supported on MS SQL database as back end. The system needs to be configured with an SMS pack which is provided by the Service Provider. The man effort for configuring the SMS Engine with the SMS pack will depend upon the service pack taken by the client. The SMS pack and configuration will be extra cost.
The recipient of the SMS can be validated for NDNC registration through online check with NDNC Registry or by down loading the file from the Registry on regular basis. If the SMS is to be sent using the GSM device, then validation for NDNC will be done through the file download of NDNC numbers which are registered with NDNC Registry. User can also identify against the customer code, in case the SMS is not be sent to the customer. If this is made false (for SMS not be sent to the customer), then the SMS Engine will not send the SMS to the particular customer.
- SMS Delivery Response
- NDNC Restricted SMS
The modules available in SMS Engine are as follows:
- SMS Pack Provider Information
- SMS Activity Definition settings
- SMS Text Definition
- SMS General Message Creation
- SMS Sending
- SMS Tracking
- SMS Resending
- SMS Delivery Response
- NDNC Restricted SMS
User can predefine the SMS content that needs to be sent. They can be defined activity wise as well as in general form for broadcast.
There will be 2 type of lines available from Service provider – Service Line and Marketing Line. User can identify in the SMS Engine on which line is being used (one time) for sending SMS. Accordingly the validations will be applied. User will need to ensure the safety with NDNC rules while using either of these 2 lines.
Activity based SMS can help customers know the status of their transaction if the transaction that is being done by the company with them, is divided into different stages of work. MIS Reports available in the SMS Engine Software help monitor the status of SMS sent and delivered to the recipients. Report can also be generated for checking the number of SMS sent under different activities.
The features available in each of the above modules are stated below.
SMS Pack Provider Information
SMS Activity Definition settings
SMS Text Definition
SMS General Message Creation
SMS Resending option facilitates the resending of SMS that have been sent but not yet delivered. User can resend the undelivered SMS using this option.
SMS Delivery Response
NDNC Restricted SMS
(IPR of Iterate India Private Limited)
Iterate provides Support on this product through:-
(All Support during office working day and office timing of Iterate.)